Frequently Asked Questions (FAQ)

Shipping

Yes, we offer international shipping to many countries. Shipping rates and delivery times may vary depending on the destination.

Shipping times vary depending on your location and the shipping method selected. Generally, orders are processed within 1-2 business days, and delivery can take 3-7 business days within the continental US.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our website or the courier’s website.

Payments

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and direct bank transfers.

Yes, we use industry-standard encryption to protect your payment information during the checkout process. Your credit card details are secure and not stored on our servers.

Yes, we offer financing options through select third-party providers. Please contact us for more information.

Returns

We have a 30-day return policy. If you’re not satisfied with your purchase, you can return it within 30 days for a full refund or exchange, provided the item is unused and in its original packaging.

To initiate a return, please contact our customer support team with your order number and reason for the return. We will provide you with instructions on how to return the item.

If the return is due to a product defect or an error on our part, we will cover the return shipping costs. However, if the return is for any other reason, the customer is responsible for the return shipping fees.